Return Policy

Disclaimers:

Returns/Exchanges:

• Returns and/or exchanges are only permitted within 15 days of the customer receiving their order.  If 15 days have passed, once the item is received, we cannot offer you a full refund or exchange.

• Items worn, washed, or used cannot be returned or exchanged.  The item must be in the same condition you received it in and with the original packaging.

• All exchanges can only be for items of equal or lesser value.

• Once your return is received and inspected, we will notify you of approval or rejection.  If approved, then your refund will be processed in 7-10 business days.

• Shipping costs for returned items are the responsibility of the purchaser.  

 

Lost/Damaged Packages:

• RJ’s Mission, LLC. is not responsible for any packages lost or damaged during shipping, nor are we responsible for refunding and/or replacing those Items.

• If any packages are lost or damaged during shipment, the customer must file any claims with the mail carrier.

• RJ’s Mission Foundation is no longer responsible for any packages once the mail service has taken possession.